Scheduling & booking

Booking requests inbox

Confirm new families onto your roster.

When a family requests a session from your booking page, it lands in Requests — your inbox for turning interest into roster.

The inbox

The Requests tab (with a pending-count badge in the sidebar) lists each request: the session they want, the parent's name and contact, the skater's name/age/experience, and any note. New requests also show as a banner on the dashboard, and Carve notifies you when one arrives.

Confirm or decline

  • Confirm & add — creates the family + skater, adds them to the session's attendance, and folds them into the split (every other family's share updates). If the skater or family is new, Carve makes them; if they match an existing family, they attach to it.
  • Decline — dismisses the request.

Waitlist

A request for a full session comes in as a waitlist entry. If a seat opens (someone cancels, or you raise capacity), you can confirm them into the freed spot.

After confirming

They're a normal family now: they appear in Families, carry a wallet once they buy a pack, and get a parent page once you log their first skate.

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