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Getting started

Sign up, onboarding, and your first roster.

Everything you need to go from a fresh account to your first logged skate.

1. Sign up

Go to /signup and enter your name, email, and a password. If you ever forget it, "Forgot password?" on the sign-in page emails you a reset link that's good for 30 minutes (setting a new password signs you out everywhere).

2. Onboarding (five quick steps)

  1. Your sport — hockey or figure skating. This sets your default disciplines, skill fields, and waiver text. Everything stays editable later. See Hockey vs figure skating.
  2. Your home rink — name, city, ice cost per hour. See Rinks.
  3. Your rates — fee model (per skater or flat), your fee, what you mostly coach.
  4. Cancellation policy — your free-cancel window and what a late cancel does.
  5. Theme — pick your look.

You land on This week, your home dashboard.

3. Add your roster

Go to Families → + Add a family: family name, parent contact, and their skater(s). Siblings go on one family. You don't have to do this up front — families are also created automatically when you add skaters to ice or confirm a booking request. See Families & CRM.

4. Your first cycle

Follow The Carve workflow: book the ice, run the skate, log it, collect what's due, and let the family see the progress.

Where onboarding settings live afterward

Set during onboarding Change it later in
Sport, rates, cancellation policy, credentials Profile
Home rink & ice cost Rinks
Theme, booking page, business & tax, waiver Settings

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